Frequently Asked Questions
How do I use the food storage containers?
Simply fill each container with your meals, snacks, or leftovers, then securely snap the lid on. Store them in your fridge, freezer, or cupboards and stack neatly to keep everything organised.
Are all containers the same size?
No, this is a mixed-size set designed to suit different needs - from full meals to smaller portions and snacks.
Is this worth it if I already have containers?
Most households have mismatched containers that create clutter. This set gives you a consistent system, making storage more efficient and easier to manage.
Why buy multiple sets?
1 x Food Storage Organiser Set
24 Pieces for this set is perfect for individuals, couples, or smaller households looking to organise their fridge, pantry, and kitchen cupboards with a matching storage solution.
2 x Food Storage Organiser Sets
48 Pieces for this set is ideal for families, meal preppers, and busy households wanting additional storage capacity to keep ingredients, snacks, and leftovers organised throughout the week.
3 x Food Storage Organiser Sets
72 Pieces for this set is the best option for larger households or complete kitchen organisation projects. Create a consistent, clutter-free look across your pantry, fridge, and cupboards with plenty of storage for everyday use.
Where are you located?
Our head office is located in Melbourne, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at support@tidyritual@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.